DWG CT-06614Heartharo Chimney Care & Maintenance Work order

// STRATFORD, CT · CHIMNEY SERVICE

Comprehensive Chimney Services in Stratford

Trustworthy solutions for your chimney and fireplace needs.

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Experienced Team

Our technicians have the expertise to handle all chimney-related issues with proficiency.

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Comprehensive Services

From cleaning to repairs, we offer a full range of services to keep your chimney in top condition.

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Local Knowledge

Being based in Stratford, we understand the unique needs and challenges faced by local homeowners.

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Customer Satisfaction

We prioritize your safety and satisfaction, ensuring every job is done right the first time.

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FIG. 1 — SECTION THROUGH A MASONRY CHIMNEY

// ANATOMY

Click a part of the chimney

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PART 01

Chimney cap

A chimney cap sits on top of the chimney and prevents rain, debris, and animals from entering the flue.

  • Can become rusted, leading to water leaks.
  • May get dislodged in strong winds.
  • Clogged mesh can restrict airflow.
→ Chimney Cap Installation

PART 02

Crown

The chimney crown is a slab that covers the top of the chimney, directing water away from the flue.

  • Cracking due to weather exposure.
  • Erosion from constant water flow.
  • Improperly constructed crowns can hold water.
→ Chimney Repair

PART 03

Flashing

Flashing is a metal barrier that seals the space between the chimney and roof to prevent water from entering.

  • Can become loose or detached.
  • Corroded flashing allows water leaks.
  • Improper installation leads to leaks.
→ Chimney Repair

PART 04

Brick and mortar

The brick and mortar form the structure of the chimney, providing stability and insulation.

  • Mortar can crack and crumble over time.
  • Bricks can spall from freeze-thaw cycles.
  • Water penetration weakens the structure.
→ Masonry Repointing

PART 05

Flue liner

A flue liner protects the chimney walls from heat and corrosion, and helps contain the fire within the chimney.

  • Can crack or break with age.
  • Creosote buildup increases fire risk.
  • Improper sizing affects draft efficiency.
→ Chimney Relining

PART 06

Smoke chamber

The smoke chamber is located above the firebox and helps direct smoke and gases from the fire into the chimney flue.

  • Can develop cracks from heat.
  • Improper construction leads to poor draft.
  • Soot accumulation obstructs airflow.
→ Chimney Repair

PART 07

Damper

The damper is a movable plate that controls airflow in and out of the chimney, allowing you to close it when not in use.

  • Rust can cause it to stick or jam.
  • Improper sealing lets cold air in.
  • Warping can prevent complete closure.
→ Chimney Repair

PART 08

Firebox

The firebox is the part of the chimney where the fire burns, typically constructed from fire-resistant materials.

  • Bricks can crack under extreme heat.
  • Mortar joints may deteriorate.
  • Creosote accumulates, increasing fire risk.
→ Fireplace Cleaning

// FIELD PHOTOS

Stock photo: Inspection
PHOTO REF P1 · Inspection
Stock photo: Repair
PHOTO REF P2 · Repair
Stock photo: Cap
PHOTO REF P3 · Cap
Stock photo: Creosote
PHOTO REF P4 · Creosote

// TROUBLESHOOTING

What you notice, and what it usually means

RefSymptomLikely causeService
T-01Smoke fills the roomThis could indicate a draft problem or chimney blockage.Chimney Inspection
T-02Water stains on wallsPossible indication of a leak in the chimney structure.Chimney Waterproofing
T-03Cracked chimney crownThis suggests potential water damage or structural issues.Chimney Repair
T-04Strong creosote odorLikely due to creosote buildup that needs attention.Creosote Removal
T-05Loose bricks or mortarThese may indicate masonry degradation over time.Masonry Repointing
T-06Birds or animals in the chimneyA missing or damaged chimney cap may be the cause.Chimney Cap Installation

// PROCESS

The visit, as a flowchart

  1. STEP 1

    Initial Consultation

    We begin with a thorough discussion to understand your needs and assess your chimney's condition.

  2. STEP 2

    Detailed Inspection

    Our team conducts an in-depth inspection to identify any issues or areas that require attention.

  3. STEP 3

    Service Proposal

    Based on the inspection, we provide a clear service plan tailored to your home's needs.

  4. STEP 4

    Efficient Execution

    Our technicians carry out the necessary services efficiently, using quality materials and tools.

  5. STEP 5

    Final Review

    We ensure the job meets our standards and your expectations, with a final walkthrough.

// BOOK

Open a work order

At Heartharo Chimney Care & Maintenance, we understand the importance of a well-maintained chimney for both safety and warmth. Our experienced team is ready to assist homeowners throughout Stratford and neighboring areas with reliable chimney services.

SERVICE AREA

  • Stratford
  • Bridgeport
  • Milford
  • Easton
  • Fairfield
  • Trumbull
  • Shelton
  • Monday7:30 AM – 5:30 PM
  • Tuesday7:30 AM – 5:30 PM
  • Wednesday7:30 AM – 5:30 PM
  • Thursday7:30 AM – 5:30 PM
  • Friday7:30 AM – 5:30 PM
  • SaturdayClosed
  • SundayClosed

WORK ORDER REQUEST No. ____

// FAQ

Questions on file

All questions →

Q01How often should I have my chimney cleaned?

It's generally recommended to have your chimney cleaned and inspected at least once a year to prevent creosote buildup and other potential hazards.

Q02What is creosote and why is it dangerous?

Creosote is a tar-like residue from burning wood that can build up in your chimney and become a fire hazard. Regular cleaning is crucial to remove it.

Q03Do you offer services for gas fireplaces?

Yes, we provide maintenance and inspection services for gas fireplaces to ensure they are operating safely and efficiently.

Q04How can I tell if my chimney needs repairs?

Look for signs like water leaks, crumbling masonry, or unusual odors. If you notice any of these, it's best to have a professional inspect your chimney.

Q05Why is chimney relining important?

Chimney relining improves the safety and efficiency of your chimney by providing a secure pathway for smoke and combustion gases.

Q06Can a chimney cap prevent animals from entering?

Yes, a properly installed chimney cap can help prevent animals, debris, and rainwater from entering your chimney.

Q07What is masonry repointing?

Masonry repointing involves repairing the mortar between bricks in your chimney to maintain its structural integrity and appearance.

Q08How can waterproofing help my chimney?

Waterproofing your chimney can prevent water damage that can lead to structural issues or mold growth within your home.

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